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Your Guide to

Home Ownership

Chad Underwood Presents to Joanna Liu

Knowledge, Experience, Professionalism

Dear

Joanna,


Buying a home is a rewarding adventure and I'm so happy to have the opportunity to bring your real estate dreams to life! In doing so, we aim to instill knowledge and confidence in all our buyers while helping them successfully navigate through every step of the process.

In the following presentation, you’ll be provided an outline of everything you need to know from consultation to handing over the keys. Our mission is to deliver world-class customer service and a winning experience.
Sincerely,

Chad Underwood

- you're in great hands -

Meet

Chad Underwood

REALTOR®
(828) 273-6353
chadunderwood@navigaterealty.com
After earning my master’s degree in Sociology of Culture from UC Davis, I started my career in the world of artisan cheese and craft beer, where I learned the power of connection and community. That experience taught me how to meet people where they are, to listen, to understand their stories, and to appreciate what makes each person unique. It also showed me how deeply people care about creating spaces that reflect who they are, which is what led me to real estate.

Today, I am proud to call the Triangle home and even prouder to help others do the same. As a broker with Navigate Realty, I approach every client relationship with curiosity, warmth, and care. Whether I am helping first-time buyers find their footing or guiding families into their forever homes, my goal is to make the process as seamless and rewarding as possible. Real estate, to me, is about people first, understanding their needs, earning their trust, and celebrating their wins right alongside them.

After more than a decade in this community, I am grateful to be part of a place that values connection as much as I do. I carry the principles of hard work, integrity, and outstanding service into every transaction, always striving to exceed expectations and build relationships that last long after closing.

When I am not working with clients, I love cooking something comforting, reading a good book, or spending time with my wife, Ashley, and our daughter, Jeanie. They are a daily reminder that home is not just a place, it is where the best parts of life unfold.
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Proven Track Record

Service

Provide great customer service by building bonds with clients that lead tolong-term relationships where we truly care about their needs.

Knowledge

By pursuing excellence in our expertise as agents we can better service our clients and lead them to home ownership in a smooth and easy process.

Integrity

Be ethical in all you do and communicate with honesty while paying attention to the details of each and every client, agent, and transaction.
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Market Trends in Raleigh, NC

Market data as of:
The Market Action Index (MAI) is a literal temperature gauge that shows whether the market favors buyers or sellers.
An MAI of 30 is typically balanced; over 30 is a seller's market, under 30 is a buyer's market.

Buyer markets

Buyers get better deals and more choices when MAI is low.

Seller markets

Sellers can list for higher prices and quicker sales when MAI is high
Market data as of:

View current market trends

Scan the QR code to see the current Market Trends report
★
Exceptional reviews that reflect a pattern of excellence with my past clients.

Raving Reviews

Chad was wonderful to work with! He kept us informed throughout the entire process and was very transparent in what needed to be done. When he didn't know the answer to something, he worked quickly to find out the answer. Highly recommend!
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Chad knew the ins and outs of the entire process and was there every step of the way, making everything smooth and stress-free. I highly recommend him if you're looking in the market! Beyond being a top-notch realtor, he's genuinely a great person to talk to. His knowledge of beer and cheese is next-level—seriously, he’s the guy you want helping you with a home and your next charcuterie board.
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Working with Chad was an absolute pleasure. From the initial stages of house hunting to the final signing, he provided exceptional support and guidance every step of the way. Even after the paperwork was signed, Chad went above and beyond to help me locate documents, showcasing his dedication and commitment to client satisfaction. I highly recommend Chad to anyone in need of a reliable and knowledgeable agent for their real estate needs.
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Chad was fantastic to work with, he showed up early to inspect the home before us, had data on the neighborhood, tons of experience. He suggested a lower offer for the house than was listed and a strategy to get there (offering less before hand). We got the exact price he suggested/we wanted in the end with a few repairs. There was a deed issue with the land and he and his team worked super hard to get us closed and resolved all the issues without minor work on my side! If we ever move I'll be calling Chad!
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Chad was recommended to me by my mortgage consultant and ended up being a great choice. As a first-time homebuyer the process seemed overwhelming but between the mortgage consultant and Chad, everything went smoothly. Any questions or concerns I had were always answered quickly and in a way that was easy to understand. I felt like I had proper guidance throughout the entire process. Chad has an approachable personality which really helps.
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Chad did an outstanding job in helping me find my next home. He’s very responsive, an excellent communicator and a really wonderful person. Chad takes the time to understand his clients needs and desire in finding just the right home. He is diligent in staying current of what homes are listed & those coming onto the MLS. Chad is a consummate professional who really cares about his clients. He is an absolute gem to work with. I’m over the top satisfied with my home purchase facilitated by Chad.
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I recently had the pleasure of working with Chad to find my very first home, and I couldn’t be happier with the experience! As a first-time homebuyer, I was hesitant, excited and overwhelmed by the process, but Chad made the entire journey smooth and enjoyable from day one.I first met Chad before I had even made the decision to pursue buying a home and he was willing to meet with me to go over the market in the area and how the process goes before we even agreed to work together which I thought was very generous. From the first conversation it was clear that Chad was incredibly knowledgeable and passionate about his role as a real estate agent and I would be in good hands moving forward. He took the time to understand my needs and preferences, provided valuable insights and great guidance every step of the way. Something that I greatly appreciated the most was the amount of communication I received about any and everything. He was always responsive and available to answer any questions, no matter how small. Their patience and dedication made me feel supported and informed throughout the entire process.When it came time to make offers and negotiate, Chad was a great advocate for me and I had no doubts of the representation I was given with him in my corner. Aside from their professional skills, he was also a pleasure to work with on a personal level. Chad's friendly and approachable demeanor made the entire experience less stressful and more enjoyable.I highly recommend Chad to anyone in need of a real estate agent. I couldn’t have done it without them!
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Review has been shortened using AI, click the review to read the full review.

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Loyalty

This custom presentation that I’ve shared with you is an example of the care and effort I put into each of my best clients. I recognize that real estate transactions are one of the largest financial transactions of your life and it deserves careful consideration and wise planning. In light of this, you should feel strongly that mutual respect and understanding are key components of hiring me to help you accomplish real results starting right away.

Reviewing each other’s roles and responsibilities as we embark on the next steps together is how we can decide if we are ready to move forward together.

Processes

1

Consultation

We’ll sit down together and help you determine your needs wants and goals while offering my personal industry expertise and strategies for bringing your vision to life.
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2

Pre-Approval

Getting pre-approved will help you know exactly what you can afford so you can confidently focus on the right homes. Plus, it shows sellers you’re serious, giving you an edge when making an offer.
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3

Property tours

After you have reviewed and selected which homes you want to tour, we get to go shopping! This is where you can start figuring out what you really want in your new home.
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4

Write offer

Once we find the home of your dreams, we'll submit an official offer - including but not limited to sale price, inspection contingencies, and closing costs. The seller then has time to accept, reject, or counter your offer.
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5

Under Contract or Escrow

With your offer accepted, we enter a 30-day Escrow period. This involves a neutral third party company that holds funds while conducting a thorough underwriting process to ensure all aspects of the contract are upheld properly
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6

Appraisal

The appraisal is ordered by your lender to protect their investment. They have their own checklist of things they look at for the final approval to move forward. The appraiser can demand repairs completed by the seller before they will give their approval.
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7

Inspections

Now that you've found your home we need to order the inspection. The inspection will let you know what repairs are needed, some are minor and some may be safety issues. Don't worry, you are still protected.
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8

Closing

Congratulations! You now own a home and can get moved in. It's time to celebrate and have your housewarming and show off your home. We will be standing by to answer any questions you may have about home-ownership and have a list of contractors if the need arises.
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Real Estate Expert

Chad Underwood

REALTOR® | 342812

chadunderwood@navigaterealty.com | (828) 273-6353

Let's Chat.

I'm sure you have questions and thoughts about the real estate process. I'd love to talk with you about what you've read here and help you along this path.
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www.navigatethecarolinas.com/team-1/chad-underwood
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Thank you!

In everything we do, we are driven to help others, because behind every transaction there is a vision, a goal, a dream waiting to come to life. In doing so, we bring our expertise, our instincts from years of experience, and our complete dedication to you.

This is only the beginning of an exciting journey to a bright and shining new future. And it's only the beginning of our commitment to servicing your every real estate need. Thank you for the opportunity to help you!
We'll be right there with you, every step of the way.